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New Patio Hours at Great American Tavern

The eatery will keep the patio open until 9 p.m. for the rest of the summer.

 

The selectmen voted to extend the hours of the patio at the Great American Tavern at their meeting on Monday night. The board struggled with the decision, as the restaurant's neighbors attended the meeting and voiced their opinions about the excessive noise the restaurant creates.

The management at Great American Tavern has been dealing with complaints since last year. The lights and noise created by patrons and live bands have been an issue. The problem with lighting has been fixed, as the lights are now on a timer and the landlord changed the bulbs to help remedy the situation. However, noise still remains an issue. Patrons talking outside while smoking, peeling out of the parking lot when leaving, and live music from the bands are all problems for those who live nearby. 

Great American Tavern Manager Renee Bianchi attended the meeting, and said she has taken several precautions to be sure that the noise level is not excessive. She walks the perimeter of the eatery at night and if the live music is too loud, she asks the band to turn it down. She mentioned that sound proof panels, an outdoor fence, heavier curtain for their stage, and signs reminding patrons to respect the neighbors have all been installed. Still, neighbors from Main Street and Pluff Avenue attended the meeting to remind the board that the noise issues have not been resolved.

A Pluff Avenue resident said that he has lived in the area for over 30 years, and never had a noise problem in the past. He noted that the light problem was "much better" but the noise problem still bothers him. He said that the problem was not the live bands as much as the patrons outside. Their voices carry, he said, and they are very loud until the restaurant closes.

Another Pluff Avenue resident said that live music from the bands was an issue for her. She can hear the music with all of her windows shut, she said, and can feel the vibrations from the music.

Police Chief Mike Murphy attended the meeting and said that the department was not receiving calls for noise complaints due to the eatery.

“We are not getting noise complaints as far as our records go,” Murphy said.

A Pluff Avenue resident mentioned that she didn't want to call the police department for such complaints in case there was a real emergency happening, but she could start.

Bianchi stated that she had received only two email complaints about the noise since the restaurant opened, and would still like the patio to be open past 6 p.m. 

"Creating more activity outdoors can exacerbate the situation,” Selectman Steve O'Leary said.

He added that he was in support of the Great American Tavern, and wanted the board to make a decision so the eatery could take advantage of using the patio during summer months. However, he mentioned that he wanted a commitment from the restaurant management that something else would be done to remedy the other issues.

All of the selectmen agreed that they wanted the restaurant to flourish, but also to be respectful of the neighbors. The board decided that allowing the patio to stay open until 9 p.m. would not resolve, or affect the other noise issues.

Selectman Mike Prisco noted that one big problem outside of the restaurant was the patrons smoking behind the building, and he would like to see the smoking area moved to the front of the building in order to allow the traffic to block some of the noise. He suggested that the management talk to Building Inspector Jim Decola about moving the designated smoking area to the front of the building near Route 28 and to fence off the area with shrubbery. 

The selectmen approved a temporary change of outdoor seating hours for the Great American Tavern. Their patio will be open until 9 p.m. until September 30. The board wants the management to return to them with solutions to three issues:

1. Noise from patrons smoking outdoors. The board's suggestion was to move the smoking area to the other side of the building, closer to Route 28.

2. Excessive noise from the live bands. The board suggested monitoring the noise level.

3. Cars peeling out of the parking lot at the end of the night. The board proposed asking the police department to make a point to have a cruiser near the restaurant on and off to see if their presence will eliminate cars peeling out of the parking lot.

Related Topics: North Reading Great American Tavern

capone

10:41 am on Wednesday, June 20, 2012

still doesn't address the problem with their customers parking at 299 Main st when the restaurant parking lot is full. This doesn't happen all the time but mostly when there is a Boston sports team on tv. Most recently a few weeks ago when the Celtics and Heat playoff games. There are signs posted on our building that state there is no parkiing for restaurant customers but people park there regardless. There are tenants at 299 main st and the cars park right under the bedrooms of these tenants. Also, it is not a good idea to move the smoking area closer to Rt. 28 as this would create more noise problems for the tenants at 299 Main St. I was unable to attend the selectmen's meeting or I would have brought these issues up at that time. I have not called the police in the past concerning these issues as I was trying to avoid hard feelings between the neighbors and the restaurant but will be left with no other options in the future if this is not fixed. I have lived here for a very long time and never had any problems with the other restaurants concerning noise or parking.

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Joe Veno

6:20 pm on Wednesday, June 20, 2012

I am sure the people who live around this area are not to happy about this decision. I go to the restaurant and like the restaurant but I think the neighbors should of been given more consideration. They were there long before the restaurant.

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Barry

11:26 pm on Wednesday, June 20, 2012

Wow. This restaurant has had parking, lighting and noise problems that continue to be unresolved. And our wonderful selectmen vote to extend their hours, which will only exacerbate the existing problems, all the while ignoring the complaints and concerns of the neighors. Sounds like our selectmen aren't working for the people of North Reading but instead for the interests of one business owner. I wonder why that is?

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Michael Prisco

7:16 am on Thursday, June 21, 2012

Mr. Barry, I would suggest that you take a moment to go back and read the article one more time. You will notice that your comment is not accurate. The Town and the Restaurant owner has spent many hours and dollars trying to recitfy the resident issues. For example, the lighting is no longer an issue. Now that leaves the remaining noise, smoking area, and parking problems to be addressed. As you can see from the article the Selectman only granted a "temporary" extension to outside dining hours; with conditions. The restaurant owner and landlord have until 30 Sept. to find resolutions. That means this subject will be back in front of the board in the fall for review and discussion. I consider this a compromise that hopefully brings us towards solutions that makes it beneficial for all parties. I am not sure what you're trying to imply when you state "you wonder why...." the Selectman voted the way we did? I would hope you and all the residents in our town would want us to find compromises that are in the best interest of the entire town rather than just flat out deny progress. I promise you, there is no hidden agendas on this subject, unless you know something I am naive too. Our goal is to keep our business community progressing forward during these continued challenging times while ensuring our residents continue to have the highest quality of life living here in North Reading.
Your continued feedback is welcome. I can be reached mprisco@northreadingma.gov

E

9:20 am on Thursday, June 21, 2012

Wow...A selectman that communicates in a strait forward manner. Barry...now you have someone to answer your questions!

E

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Dave Miskinis

9:31 am on Thursday, June 21, 2012

Tow the cars. If they are on private property, it is as simple as that. Charge $500 per car. It will stop when word gets out. End of story.

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Dave Miskinis

12:14 pm on Thursday, June 21, 2012

THEN POST THE PROPERTY!!!!!!! AHND QUIT WHINING!!!!!!

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Joe Veno

12:15 pm on Thursday, June 21, 2012

The owners have to post the property that cars will be towed. The sign has to say who is towing the cars and a phone number of the tow company.. The owwner of the property also has to notify the Police Chief that he is going to do this in writing.
The owners of the property can not fine the owners of the cars but the owners of th ecars have to pay the tow fee & storgae.

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Barry

4:51 pm on Thursday, June 21, 2012

I think Mr. Prisco's response illustrates in striking terms why the selectmens' decision was ill advised. He admits that the restaurant has not solved the parking, noise or smoking problems, yet he goes ahead and grants them a "temporary" extension, apparently in the hope that allowing them to keep their patio open later will somehow lead to a resolution of these problems. If they haven't seen fit to respect their neighbors in the many months that they have been open, what possible evidence is there that they will do so now, when the selectmen have caved in to their request for later hours? This is not "progress", Mr. Prisco. It is simply allowing a business owner to do whatever he wants and get away with it. And yes, Mr. Prisco, although you may not like it, the selectmens' actions do raise the issue of what motivations lie behind their eagerness to favor a business owner over neighbors.

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E

1:01 pm on Friday, June 22, 2012

Barry,
Maybe their motivation is growing the commercial tax revenue base to fund our growing annual budget and new school project? Do you have another solution?

1. It is the landlords responsibility to keep his tenants happy not the Selectmen.
2. RT 28 is a commercial zone....If folks living there don't like the noise they should move to quieter area of town.
3. First the "Center Cafe" debacle...now the "Tavern"? There are NIMBY's everywhere in this town. Property owners have rights too!
4. Why such an ax to grind? Are you one of those guys that just wants things to stay like they were 1967?
5. Are you afraid of sewer on 28 as well?
E

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